Legal

Terms of Service

MenoBuddy is not medical care. It provides general wellness information and education only. It does not diagnose, treat, cure, or prevent any condition, and it is not a substitute for advice from a qualified healthcare provider who knows your history. Never delay or disregard professional medical advice because of something you read here.

What the service is

MenoBuddy is an AI-powered wellness companion focused on perimenopause, menopause, and postmenopause. Responses are generated by an AI model. They may occasionally be incomplete or wrong, and they cannot account for your full medical picture. Use your judgement, and check anything important with a clinician.

Who can use it

You must be 18 or older to use MenoBuddy and to hold an account.

Emergencies

MenoBuddy is not an emergency service and is not monitored by humans in real time. If you are experiencing a medical emergency, call your local emergency number. If you are thinking about harming yourself, call or text 988 (US Suicide & Crisis Lifeline), text HOME to 741741, or contact your local crisis service.

Subscription and billing

MenoBuddy costs $39 per month. Visitors may send a limited number of free messages before subscribing. Subscriptions renew automatically each month until cancelled, and are processed by Stripe.

You can cancel at any time from your billing settings. Cancelling stops future charges and you keep access through the end of the period you've already paid for. We don't provide partial refunds for unused time, but if something has gone wrong, get in touch and we'll sort it out.

Your account

Keep your password to yourself and don't share your account. Tell us promptly if you think someone else has access to it.

Acceptable use

Please don't use MenoBuddy to attempt to obtain a diagnosis, to abuse or overload the service, or to extract its underlying instructions. We may suspend accounts that do.

Limitation of liability

MenoBuddy is provided "as is," without warranties of any kind. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Decisions about your health remain yours, in partnership with your healthcare providers.

Changes

We may update these terms as the product develops. Continued use after an update means you accept the revised terms.